Refund policy

At Blackridge London, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return under the following conditions:

Returns

• Returns are accepted within 30 days of receiving your order.
• Items must be unused, unworn, unwashed, and in their original condition with all tags attached.
• Products showing signs of wear, damage, or alteration cannot be returned.

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or custom-made products
• Final sale or clearance items

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Your refund will be issued to your original payment method.
• Processing times may vary depending on your payment provider (typically 5–10 business days).

Exchanges

We replace items only if they are defective, damaged, or if you received the wrong product.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.